Job History:1. Virtual Medical Assistant at Medspecialized Cebu - Duties: Data entry for patient charts to EMR (EPIC), scheduling and follow-up, and insurance verification.
2. Senior Data Analyst at ValueLabs Cebu (April 2021-Present) - Duties: Managing clients' concerns about brand infringements, and sending notices of infringements to social media portals, websites, and personal profile posts. Scheduling meetings and monthly reporting.
3. Customer Service at Amazon Inc. (July 2018-April 2021) - Duties: Handling voice, chat, and
4. Customer Service Representative at Concentrix (Nov 2016-August 2017) - Duties: Working with QuickBooks Online, balancing business expenses, running payroll computations, creating estimates and invoices, and managing sales and cash flows for clients.
5. Technical Support Representative at SYKES ASIA INCORPORATED (Aug 2015-January 2016) - Duties: Providing technical support for Bell Alliant, one of Canada's telephone services.
6. Payday Loan Provider at AZPIRED PHILIPPINES (formerly from LCI SOLUTION INC) - Duties: Calling US banks for salary and pension details (with customer's consent), processing and approving loans, verifying employment details.
Experience: 2 - 5 years
Experience: 10+ years
My more than a decade of working in the field paved the way for earning not just training, and client's trust, but also a wide variety of experiences.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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