WORDPRESS SUPPORT SPECIALIST

Overview

Looking for part-time work (2 hours/day)

at $10.00/hour ($440.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

June 14th, 2022

Profile Description

WORDPRESS SUPPORT SPECIALIST
SYDE GMBH, Germany ( Upgrade to see actual info )
November 2022 – present

FREELANCE WEBSITE DESIGNER
November 2020 – November 2022 

EXPERIENCE AS A WORDPRESS SUPPORT SPECIALIST
• Provides WordPress technical support to website administrators on a multisite network hosted on WordPress VIP via the Jira ticketing system.
• Resolves technical issues related to themes, plugins, and Gutenberg blocks among others, communicated in a professional and empathic manner
• Reproduces bugs, tests fixes, and deploys solutions in different environments: staging, pre-prod, and production.
• Uses tools such as WP-CLI, and WPVIP dashboard.
• Has an understanding of WordPress core, PHP, HTML, and CSS.

EXPERIENCE AS A FREELANCE WEBSITE DESIGNER
• Created and designed websites (e-commerce, publication, and business) using WordPress, WooCommerce, Elementor, and Visual Composer.
• Knowledgeable in using tools such as SFTP and Terminal and hosting platforms such as BlueHost, One, and Pantheon.
• Implemented Search Engine Optimization using plugins such as YOASTSEO, Semrush, Schema & Structured Data for WP & AMP, and All In One SEO among others.
• Maintained and managed websites by checking their performance, traffic, safety, and security updates using Google WebMaster Tools, Google Analytics, BING WebMaster, Wordfence, and Speed Optimiser among
others.