Christine

Senior Team Lead | Customer Service Champion

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

September 30th, 2024 (yesterday)

Member Since

June 13th, 2022

Profile Description

Dynamic and results-driven Senior Team Lead with 8 years of comprehensive experience in customer support. Overseeing and mentoring team leads within financialaccount, specializing in KYC Back Office operations and Chat support. Proven expertise in guiding team leads, ensuring exceptional quality service, and driving continuous improvement across support chUpgrade to see actual infols. Adept at leveraging a deep understanding of financial compliance and quality assurance to enhance team performance and deliver superior customer experiences. Demonstrated ability to mentor and develop talent, optimize workflows, and implement strategic initiatives to meet organizational goals.

Top Skills

Human Resources

Office and Administration » Personal Assistant

Other Skills

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Instagram marketing

Video Editing

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Marketing » Video Marketing

Marketing » Social Media Management » Social Media Marketing

Design » Print Design

Design » T-Shirt Design

Basic Information

Age
28
Gender
Female
Website
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Address
Biñan, Laguna
Tests Taken
None
Uploaded ID
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