Customer 

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 3rd, 2024 (today)

Member Since

June 13th, 2022

Profile Description

As a seasoned customer service professional with over a decade of experience, I have handled various accounts, including telcos, printers, internet service providers, credit cards, and crypto-wallets. My primary objective is to assist our clients in addressing customer concerns efficiently and effectively through various communication channels such as phone, email, and chat.

I take pride in handling escalated calls and ensuring that clients' issues are resolved from start to finish. Additionally, I have been part of the support team responsible for training new employees. I imparted knowledge about the correct process and assisted by answering product-related queries.

I am known for my resilience and eagerness to take on new challenges, which have helped me consistently exceed expectations. My skills include managing inbound and outbound calls, providing top-notch customer service, and handling email and chat support.

I am proficient in using essential tools such as MS Office, Zendesk, Live Person, Helium 10, and Klaviyo, enabling me to deliver exceptional service to our clients. With my wealth of experience and skills, I am confident in providing outstanding customer service that exceeds your expectations.

If you're looking for a dedicated and experienced customer service professional to help you provide excellent customer support, don't hesitate to reach out. Let's work together to elevate your business and provide top-notch service to your customers.