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Tasks from my previous VA experience:
Carrier Management: Inviting, onboarding, and managing carrier profiles, including financial setup and compliance checks.
Dispatching: Posting and negotiating carriers through DAT
Load Tracking and Management: Monitoring multiple LTL shipments simultaneously, proactively addressing tracking discrepancies, and providing timely updates to stakeholders.
Customer and Driver Support: Assisting drivers, clients, and agents with inquiries, resolving issues, and providing exceptional service.
Data Management: Collecting and organizing shipping documents, generating reports, and maintaining accurate records.
Communication and Coordination: Effectively communicating with internal and external stakeholders to ensure smooth operations.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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