I am a graduate of Bachelor of Arts in Management, majoring in Industrial Management. I worked in the BPO industry for almost 12 years, with experience in Customer Service and Inside Sales and nearly a year and a half as an administrative assistant.
My work experience includes the following:
-2 years as Administrative Assistant for a multi-discipline engineering design consultancy
-8+ years as an Inside Sales Representative in a B2B IT Distribution company
-4+ years (combined) as a Sales and Customer Service Representative for a travel platform
I am a results-driven sales representative with a proven track record of exceeding targets and building strong client relationships. I have expertise in B2B sales, lead generation, and effective communication to drive revenue growth.
I am a highly skilled customer service representative with a strong focus on delivering exceptional customer experiences. Proficient in handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
I am a detail-oriented administrative support professional with expertise in managing administrative tasks, coordinating schedules, and providing efficient organizational support. Proficient in office software and systems, prioritizing tasks, and maintaining confidentiality while delivering exceptional administrative assistance.
Tools and Software Used:
-Microsoft Dynamics 365
-Salesforce
-Hubspot
- Microsoft Office
- Google Workspace
- Pipedrive
- QuoteWerks
- WorkflowMax
- Cisco IP Communicator
-Nextiva
-Horizon
-Zoom
I'm eager to talk about how I will fit into the position you are trying to fill.
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