Customer Support Expert |General Virtual Assistant |Lead Gen

Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

March 14th, 2025 (3 days ago)

Member Since

June 8th, 2022

Profile Description

I am an enthusiastic aspiring General Virtual Assistant with a strong foundation in customer support. For almost four years, I have honed my skills in providing exceptional customer service through various channels, including inbound and outbound calls, live chat, and email support. My experience has equipped me with excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. 

My background in customer support has prepared me well for the responsibilities of
a virtual assistant. I am adept at handling customer inquiries, resolving issues promptly, and maintaining a high level of professionalism in all interactions. I am also a quick learner, eager to acquire new skills and adapt to new tools and technologies.


My diverse experience equips me to handle various tasks, including:  

- Managing emails, chats, and calls
- Reservation/Appointment setting 
- Handling customer complaints
- Basic phone troubleshooting 
- Outbound and Inbound call
- Marketing emails  

As an aspiring General Virtual Assistant, I can handle
a variety of administrative tasks, including but not limited to:  

- Schedule and Calendar management 
- Microsoft Office Suite 
- Email management
- Google Workspace 
- Online Research
- Data entry
 
You can check and access my updated resume Upgrade to see actual info
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