I have been in the BPO industry since 2015. I started as a Technical Service Representative that took phone calls about billing concerns and provided troubleshooting steps if the customer has issues with phone, internet, and cable. I also handled back office
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.