Current Employment Status:
Hired Part Time on Sep 26, 2024
Make client profile and set up payment contract and onboard themTrack and organize information in Google sheetsManage employee information in HR software, documentation,onboarding, PTO, etc.
Guided tea
Handle the ticketing system of all the requests through Freshdesk. Acknowledge and update details that need to be communicated to the requestor.
Handle/ answer admissions inquiries across all channels
Act as Frontline Support in assisting customers with their requests and concerns.
Acknowledge customer complaints, provide initial resolution, and properly follow the escalation process if needed.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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