Current Employment Status:
Hired Part Time on Sep 26, 2024

Kristine

Experienced Email Manager / Experienced Virtual Assistant 

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

June 3rd, 2022

Profile Description

Make client profile and set up payment contract and onboard themTrack and organize information in Google sheetsManage employee information in HR software, documentation,onboarding, PTO, etc.
Guided teaUpgrade to see actual infomber with clear directions, timelines and feedback.Respondedtocustomercallsandemailstoanswerquestionaboutproductsand services.Addressedcustomercomplaintsandmitigateddissatisfactionbyemploying timely and on-point solutions.
Handle the ticketing system of all the requests through Freshdesk. Acknowledge and update details that need to be communicated to the requestor.
Handle/ answer admissions inquiries across all channels (email and phone).
Act as Frontline Support in assisting customers with their requests and concerns.
Acknowledge customer complaints, provide initial resolution, and properly follow the escalation process if needed.

Basic Information

Age
24
Gender
Female
Website
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Address
Rosario, Batangas
Tests Taken
IQ
Score:  102
DISC
Dominance: 43
Influence: 14
Steadiness: 12
Compliance: 30
English
C2(Advanced/Mastery)
Government ID
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