Gladys

Amazon Product Researcher|CSR|VA|ESL|Online Receptionist

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

September 19th, 2024 (yesterday)

Member Since

June 1st, 2022

Profile Description

Positive and upbeat Customer Service Representative bringing 4 years of experience in contact centre: 2 years as an agent, 1 year as Subject Matter Expert (SME), and a year of being a Quality Assurance officer. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty.
5 months as Sales Financial Specialist dealing with aftersales concern, admin work, generating qualified leads, and setting appointments. 2-3 months as EVA, calling leads and sign them up on the website for lawsuits, then set them for lawyer/attorneys meeting.3 months as a Virtual Agent. Call leads that were affected by the issue (water toxic contamination, child abuse, defective medicines, etc. Sign them up for our online form. Match them with lawyers/attorneys and set them for an appointment meeting. I am also an Amazon product researcher with knowledge on how to use Keepa and BuyBotPro.

Top Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Email Management

Other Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Human Resources

Office and Administration » Microsoft Excel

Basic Information

Age
29
Gender
Female
Website
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Address
Pagadian, Zamboanga del Sur
Tests Taken
IQ
Score:  116
English
C2(Advanced/Mastery)
Uploaded ID
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