Josefa

AWESOME Customer Support | Executive Assistant | Manager

80 ID PROOF
Verified
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor Degree

Last Active

January 2nd, 2025 (2 days ago)

Member Since

May 31st, 2022

Profile Description

With over a decade of experience in customer service, technical support, and sales, I offer expertise and dedication to every role I undertake that shows and relays a genuine intention to assist, whether a front-liner or back-support in providing exceptional customer satisfaction.

My commitment to excellence makes me a valuable asset to any team. I'm a highly self-motivated individual, a quick learner, an articulate & keen observer of details, and an enthusiastic, open-minded, flexible, and goal-oriented person who can work with minimal supervision. I am also familiar with almost all known communication tools, software, and CRMs.

SKILLS and ABILITIES
*** Strong Communication (verbal & written)
*** Tech-savvy
*** Professional Customer Support (phone, email, chat)
*** Leadership, Project Management, Managerial and Training skills
*** Data Entry, Administrative skills
*** Independent and Resourceful
*** Online and Social Media Management
*** E-Commerce Specialist (Order Processing, Order tracking, Order fulfillment)
*** Sales/Telemarketing
*** Good probing and analytical thinking skills
*** Systematic and detailed-oriented
***  Team player and flexible

TOOLS PROFICIENCY
***** Shopify
***** Zendesk
***** Freshdesk
***** Asana
***** ShareIt
***** Microsoft 365
***** Quickbase<8efe80624d780eba0c6493ec45140364>Email Client Applications (ThunderBird, Outlook..etc, MS Office 365, MS Offices (Word, Excel, PPt), Internet Search Engines, Google Drive, Social Media Networks (FB, IG,..etc), Skype, Zoom, BigCommerce, Pipedrive, Salesforce, Stripe, Ship Station, GoogleHangout, Trello, Dashlane, Magento, Hubspot, Monday, Follow Up Boss, Dropbox, Vocaroo, Jing, Lastpass, Nextiva, VCita, Firestorm, Helium, Todoist, Anydesk, Time Viewer, RingCentral, Zoiper, C3X and more.

I am excited and very eager to become part of your amazing company and build a fun professional long-term relationship as I contribute to your success, while at the same time, I learn more knowledge and gain personal growth.

If you think I'm a great fit please don't hesitate to message me.
Talk to you soon! :)

Basic Information

Age
40
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  140
DISC
Dominance: 28
Influence: 29
Steadiness: 23
Compliance: 20
English
B2(Upper Intermediate)
Government ID
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