With over a decade of experience in customer service, technical support, and sales, I offer expertise and dedication to every role I undertake that shows and relays a genuine intention to assist, whether a front-liner or back-support in providing exceptional customer satisfaction.
My commitment to excellence makes me a valuable asset to any team. I'm a highly self-motivated individual, a quick learner, an articulate & keen observer of details, and an enthusiastic, open-minded, flexible, and goal-oriented person who can work with minimal supervision. I am also familiar with almost all known communication tools, software, and CRMs.
SKILLS and ABILITIES
*** Strong Communication (verbal & written)
*** Tech-savvy
*** Professional Customer Support (phone,
*** Leadership, Project Management, Managerial and Training skills
*** Data Entry, Administrative skills
*** Independent and Resourceful
*** Online and Social Media Management
*** E-Commerce Specialist (Order Processing, Order tracking, Order fulfillment)
*** Sales/Telemarketing
*** Good probing and analytical thinking skills
*** Systematic and detailed-oriented
*** Team player and flexible
TOOLS PROFICIENCY
***** Shopify
***** Zendesk
***** Freshdesk
***** Asana
***** ShareIt
***** Microsoft 365
***** Quickbase<8efe80624d780eba0c6493ec45140364
I am excited and very eager to become part of your amazing company and build a fun professional long-term relationship as I contribute to your success, while at the same time, I learn more knowledge and gain personal growth.
If you think I'm a great fit please don't hesitate to message me.
Talk to you soon! :)
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