Virtual Assistant/Customer Service

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelor Degree

Last Active

October 9th, 2024 (today)

Member Since

May 31st, 2022

Profile Description

MY CALL CENTER EXPERIENCE JOBS:-Inbound-Outbound-Sales-Customer Service-Billing-Technical Support-Team Supervisor
CUSTOMER SERVICE EXPERIENCES:-Responsible for answering and resolving customers' concerns.-Process payment and payment arrangement-Process account changes and upsell-Process trouble tickets and phone replacement-Troubleshooting-Took escalation calls-Supervised a team consisting of 10-15 representatives.-Daily huddles and Coaching-Time management-Slack management/MS teams management

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support

Other Skills

Office and Administration » Email Management

Office and Administration » Travel Planning

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Santa Maria, Bulacan

Tests Taken: IQ
Score: 108: DISC
Dominance: 27%
Influence: 15%
Steadiness: 24%
Compliance: 34%: English
C1(Advanced)

Uploaded ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

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