Offering exceptional customer care, chat support, outbound sales, and content moderation services, experienced BPO professional with more than a decade of industry knowledge. Adept at expertly combining technical know-how with top-notch communication abilities to deliver top-notch solutions and raise client satisfaction. A track record of beating goals and upholding high standards for customer service in hectic settings. A flexible and accommodative person.
Experience: 2 - 5 years
Making outbound calls to a list of leads or possible customers provided by the client and persuading them to buy by highlighting the main benefits and advantages of the product or service.
Experience: 1 - 2 years
Capable of providing real-time assistance to customers via live chat channels, addressing inquiries promptly, and delivering personalized solutions.
Experience: 2 - 5 years
Handle several chat conversations which needs strong time management and multitasking skills
Experience: Less than 6 months
Experience: 6 months - 1 year
Skilled in identifying and qualifying potential leads, nurturing relationships, and facilitating conversions through targeted outreach strategies.
Experience: Less than 6 months
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