Rosalie
Customer Service, Guest Relations
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
September 19th, 2024 (4 days ago)
Member Since
May 29th, 2022
Profile Description
A highly-motivated and customer focused professional with over 10 years of experience in guest relations, customer service, and administrative roles across the hospitality and service industries. Demonstrated expertise in providing exceptional customer experiences, managing guest inquiries, and coordinating operational tasks in fast-paced environments. Adept in cold-calling and appointment setting in the call center industry, with a proven ability to build relationships and drive engagement. Looking to leverage strong communication and problem-solving skills in a dynamic, growth-oriented company
Top Skills
Customer Support
Experience: 5 - 10 years
Strong ability to deliver high-quality service in diverse and high-pressure environments.
Office and Administration » Communication
Experience: 10+ years
Excellent verbal and written communication skills, with the ability to interact effectively with guests and staff.
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Expertise in managing guest experiences, resolving issues, and enhancing customer satisfaction.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Knowledgeable in hotel management software and various technical platforms relevant to hospitality operations.
Office and Administration » Problem Solving
Experience: 5 - 10 years
Adept at quickly assessing situations and finding effective solutions to ensure guest satisfaction.
Office and Administration » Teamwork
Experience: 5 - 10 years
Experienced in leading and training front office and guest relations teams.
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Guihulngan City, Negros Oriental
- Tests Taken
- IQ
- Score: 93
- DISC
- Dominance: 41%
- Influence: 15%
- Steadiness: 23%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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