A highly-motivated and customer focused professional with over 10 years of experience in guest relations, customer service, and administrative roles across the hospitality and service industries. Demonstrated expertise in providing exceptional customer experiences, managing guest inquiries, and coordinating operational tasks in fast-paced environments. Adept in cold-calling and appointment setting in the call center industry, with a proven ability to build relationships and drive engagement. Looking to leverage strong communication and problem-solving skills in a dynamic, growth-oriented company
Experience: 5 - 10 years
Strong ability to deliver high-quality service in diverse and high-pressure environments.
Experience: 10+ years
Excellent verbal and written communication skills, with the ability to interact effectively with guests and staff.
Experience: 5 - 10 years
Expertise in managing guest experiences, resolving issues, and enhancing customer satisfaction.
Experience: 2 - 5 years
Knowledgeable in hotel management software and various technical platforms relevant to hospitality operations.
Experience: 5 - 10 years
Adept at quickly assessing situations and finding effective solutions to ensure guest satisfaction.
Experience: 5 - 10 years
Experienced in leading and training front office and guest relations teams.
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Eden Einav
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