With a solid foundation in accounting and financial management, coupled with extensive experience in the BPO industry,
- Financial Management & Accounting: Proficient in managing financial tasks, BIR tax compliance, and data entry.- Regulatory Compliance: Skilled in SEC corporate registration and ensuring adherence to regulatory standards.- Customer Service Excellence: Extensive experience in resolving customer inquiries and maintaining high service standards using Zendesk.- Operational Efficiency: Capable of managing and executing complex tasks within legal and procedural frameworks.- Technical Proficiency: Advanced use of software such as Microsoft Office and Google Suite, HubSpot for task management, Adobe Acrobat for document preparation, and Slack for team communication.- Team Collaboration & Communication: Strong teamwork and communication skills, effectively working with case managers and supporting team objectives.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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