Data Entry/Data Analyst, Team Leader/Supervisor/Tech Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 1st, 2024 (6 days ago)

Member Since

July 12th, 2015

Profile Description

IT Support Supervisor with 10 Years of Experience
For the past decade, I have served as an IT Support Supervisor, consistently delivering value to both clients and employers through my expertise in various areas of IT operations and management. My key strengths include:
In-depth Knowledge of Operating Systems and Software: Skilled in troubleshooting and maintaining computer operating systems and a variety of software platforms.Proficiency in Recent System Upgrades: Up-to-date understanding of the latest advancements in computer systems and the ability to implement these upgrades effectively.System Integration: Expertise in integrating new and upgraded systems into existing infrastructure, ensuring smooth transitions and minimal disruptions.Systems Monitoring and Recommendations: Continuous monitoring of system operations, providing proactive recommendations to improve performance and Upgrade to see actual infovelopment of Procedural and Operations Manuals: Creating clear and concise technological procedures and operational guidelines for staff and users.Mail Management (G Suite/Google Workspace): Comprehensive management of email services, including account setup, troubleshooting, and maintenance.Domain Management: Skilled in managing domain registrations, DNS configurations, and related administrative tasks.Email Infrastructure Setup: Expertise in configuring Google Workspace, adding MX Records, and setting up SPF, DKIM, and other email authentication protocols to ensure secure email delivery.I also have BPO knowledge and experience handling chat, email, and phone support.