Dedicated Customer Service Representative with In/Out-bound calls and a non-voice account for over 2 years of
experience. Motivated individual aims to maintain customer satisfaction and increase customer engagement
with broad knowledge in using spreadsheet and word processing tools such as (MS Office Word, Excel,
PowerPoint etc).
I also have skills that follows:
*Basic understanding of databases
*Can handle inbound & outbound calls
*Good command of English both oral and written and customer service skills
*Collaborative Tools
*Very flexible in using different management tools
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