General Virtual Assistant |Freight Shipping Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

November 16th, 2024 (today)

Member Since

May 23rd, 2022

Profile Description

- Experienced customer service with a strong background in International Freight Shipping.

- Solid foundation in coordinating cross-border shipments, customs documentation, and freight tracking.

- Proficient in utilizing freight management software and ensuring compliance with international regulations.

- Strong communication and organizational skills, coupled with a keen attention to detail, to facilitate seamless logistics operations.

- Eager to contribute adaptability and a strong work ethic to support efficient virtual administrative tasks.

SKILLS AND SERVICES I OFFER:

----------------------------------------------DATA ENTRY--------------------------------------------
*100 percent accurate data entry into various computer databases
*Fast typing with an eye for detail and proficiency in Excel/Google Sheets
*Audio/Video Transcription
*Editing & Proofreading
*Online/Web research
*Product Research & Listing
------------------------------------CUSTOMER SERVICE ---------------------------------------------
*Handling inbound & outbound calls efficiently and professionally
*Promptly responding to customer queries via email, SMS, and social media channels to provide timely and accurate assistance 
*Resolving customer issues and inquiries with patience and effectiveness, ensuring high customer satisfaction
*Managing and maintaining customer databases to facilitate streamlined communication and record-keeping
*Offering personalized support to address customer needs and preferences, enhancing overall customer experience.
--------------------------------------- ADMINISTRATIVE SUPPORT-------------------------------------
*Efficiently filing and organizing various documents
*Skillfully answering and transferring phone calls
*Taking comprehensive phone messages from client
*Expertly scheduling appointments for clients
*Seamlessly managing office tasks to enhance productivity and streamline operations.

------------------------------------  PERSONAL ASSISTANCE ---------------------------------------
*Accurate minute-taking
*Effective email management
*Precise calendar management
*Reliable travel management
*Competent social media management
*Thorough online research.

----------------------------- SHIPPING AND LOGISTICS MANAGEMENT--------------------------------*Expertly organizing international shipments and liaising with overseas suppliers/vendors/manufacturers/importers/consignees.
*Proficiently managing required shipping documentation (Airwaybill/Bill of Lading/Packing List/Invoice/FTA/COO/Permit/Declarations).
*Executing Incoterms processes
*Ensuring compliance with Import/Export procedures
*Efficiently handling Customs Clearance Operations
*Keeping a vigilant eye on and updating shipment status information