Team Leader / Lead Generation Specialist / Customer Service

Verified

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Associates degree

Last Active

November 18th, 2024 (5 days ago)

Member Since

May 21st, 2022

Profile Description

As an 8th year experienced in BPO; I am proficient in verbal and written communication. I have refined my ability to empathize and provide exceptional service. I managed my time effectively by prioritizing tasks and always meeting deadlines. I'm always open to changes, and I can learn new skills quickly. I have developed strong problem-solving skills and made informed decisions independently. I helped teaUpgrade to see actual infombers grow and develop their skills by providing coaching, mentorship, and opportunities for learning, which contribute to both individual and team success. I have the mentality that my skill set must be always growing.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

I initiate contact with potential leads through cold calling. Assessing the quality and potential of leads based on established criteria before passing them to our client.

Customer Support » Mortgage

Experience: 2 - 5 years

Other Skills

Customer Support » Phone Support

Experience: 1 - 2 years

I handle incoming calls from customers seeking assistance, information, or resolution to various issues related to the the products or services. I aim to provide personalized, real-time assistance to address inquiries, troubleshoot problems, and ensure a positive customer experience.