I worked in a BPO industry for 8 years now and I can proudly say that I am knowledgeable enough when it comes to providing an excellent customer service. I was a Technical Support Representative for 5 years and 3 year of experience in billing and pure customer service. As I am in this industry for quite some time now, I have discovered that we should always take good care of our customers and we always have to be polite and extend our patience at all times. We should show our empathy when needed and always acknowledge their concern. Active listening is a key to provide accurate resolution on every customers concern.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.