I worked as an agent from a Healthcare Account for 1 year and 3 months. I chat support but we still doing outbound calls if needed so technically, it's a blended account. We assist members by providing information about their accounts and assisting to make a payment. We must know how to be patient since the members are older and seniors. We know all the processes and guidelines which helps us to do the work easier and accurate. I previously worked as an account associate for an International online shopping platform. We handle different kinds of orders and assist buyers with their orders to track, cancel, pay, and dispute. We also handle finding reliable sellers and stores.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.