Overview
Looking for full-time work (8 hours/day)
at $4.55/hour ($799.99/month)
High school diploma
Last Active
November 23rd, 2024 (4 days ago)
Member Since
May 16th, 2022
Profile Description
I am a customer service-oriented individual with almost 6 years of call center experience. I can provide your organization with the necessary skills and knowledge to meet the desired results.
During my tenure as an Airbnb Support Ambassador, I was responsible for servicing guests and hosts and meeting their needs. For example, last year, there were several updates to our app. As a result, we had an uptick in calls from our users. In addition to handling these calls, I also trained my co-workers on how to handle questions from technical support regarding these updates. This helped reduce the amount of tie it takes to respond to our users' inquiries and thus improved the customer service experience.
I am looking for a great new job opportunity that will utilize my customer service skills and experience in a call center environment. I possess almost 6 years of experience in the telecommunications and technology industry. I have consistently maintained an excellent track record of customer service, technical support as well as content moderation. My goal is to obtain a position where I can utilize my interpersonal skills to interact with users or clients on a daily basis.
Thank you for your time and consideration in reviewing my resume. I look forward to hearing back from your organization.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Other Skills
Advertising » Facebook Ads
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasay City, Metro Manila
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 38%
- Influence: 9%
- Steadiness: 29%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
READ STORYEMPLOYERS
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