I am knowledgeable and experienced in troubleshooting operating systems (windows), installation, hardware, security software, web applications and more.
I have several years of experience in technical support and most recently from a TRADING PROP FIRM for STOCK MARKET with their proprietary trading platform. This was outside Upwork. I handle front and back end technical support assistance to subscribers via chat, phone,
These were my daily tasks:
1. Online Chat support
2. Admin (Different support tasks)
3. CRM (update trader’s profile and other tasks)
4. Answer phone calls (for support)
5.
6. SMS (tech support)
7. Document all troubleshooting steps, create a manual/guide.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.