-Answer incoming calls and respond to consumer’s concern via
- Management and resolve problem complaints.
-Identify and escalate issues to supervisors.
-Place customer orders in the computer system.
-Document all call information according to standard operating procedures. -Follow up consumer calls where necessary.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.