Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

High school diploma

Last Active

October 18th, 2024 (23 days ago)

Member Since

May 13th, 2022

Profile Description

As a call center agent, my primary responsibility is to handle customer inquiries, complaints, and requests. This involves addressing a wide range of issues, including product inquiries, technical support, billing concerns, and more. With each call, I strive to provide exceptional customer service, ensuring that customers feel heard, valued, and supported. Having 7 years of experience, I am now confident, articulate, and empathetic. I possess excellent communication and listening skills, allowing me to understand the needs and concerns of customers. I have a passion for helping people and I take pride in resolving their issues or answering their questions with honesty and professionalism. I am patient and have the ability to handle irate customers calmly while maintaining a positive attitude. I am trained in using call center software and can handle multiple calls and tasks simultaneously while accurately documenting each interaction.