General VA - Admin and Customer Support

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 1st, 2024 (20 days ago)

Member Since

July 1st, 2015

Profile Description

With over 7 years of hands-on experience in customer service, I am adept at phone, chat, and email communications, consistently delivering exceptional support to clients across multiple industries. My 2 years of e-commerce expertise, particularly with platforms like Shopify and WooCommerce, allow me to provide effective solutions for refunds, inventory management, and social media strategy that drive results.

My mission is to not only provide outstanding service but also to enhance operational efficiency.
If you're looking to elevate your e-commerce efforts, improve customer service, or streamline event planning, I am here to drive success with a results-focused approach. Let’s explore how we can work together to optimize your operations, strengthen customer relations, and achieve your business goals.

I can help you with:

- Social Media Moderation (Comments and Messaging) for Customer Service
- Manage Order via >Facebook Commerce Manager
- Chargeback
- Tracking Information Update
- 24 Hours or Less turnaround time in Email Response.
- Shopify store customer service.
- Chat Support
- Order Tracking
- Order Entry
- Refunds and Credits
- Sales Retention
- Affiliates Manager via GoAffPro