Digital Marketing Specialist | Client Success Support | Data Management EnthusiastI am a results-driven marketing and customer success professional with a strong foundation in both digital marketing and technical support. With hands-on experience managing and optimizing social media strategies at Searchbar Digital, I have a proven track record of driving a 40% increase in engagement and boosting audience reach by 20% through data-driven adjustments. My expertise extends into client relations, having maintained a 95-98% satisfaction rate in support roles at TTEC and Concentrix, where I resolved technical inquiries and streamlined data processes.As a versatile problem solver, I thrive in fast-paced environments, adept at handling everything from creative content development to data entry and validation. I have honed my skills in community engagement, social media management, CRM tools, and even content moderation at platforms like Triller, ensuring compliance and user satisfaction for over 100,000 users.Beyond the technical side, I enjoy leading initiatives that create positive impacts, like my role as Treasurer and Organizer for the Tourism and Culinary Arts Society, where I orchestrated events for local orphanages, ensuring both financial and operational success.Let’s connect to explore how I can contribute to your team with my blend of marketing, tech, and client-facing expertise!
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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