CHRIS

Technical support, Customer service, Virtual assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

College under graduate

Last Active

February 24th, 2025 (37 days ago)

Member Since

May 1st, 2022

Profile Description

Student Support at Military Career Academy, managing administrative tasks, providing student progress updates, and acting as the primary point of contact for students regarding IT-related concerns. Utilized tools such as Upgrade to see actual info, Outlook, and RingCentral to ensure efficient communication and task management.
Worked with Amazon as a customer service representative. Experienced Dell Technical Support Representative and Subject Matter Expert with a strong proficiency in computer hardware and software, particularly Windows systems. Provided weekly reports to clients via Excel and Power BI. Led new hire training programs and efficiently managed IT ticketing systems to streamline issue resolution. Proven ability to solve intricate IT challenges with technical expertise and strong problem-solving skills. My certifications in Virtual Assistant and Social Media Management underpin a steadfast commitment to continuous personal and professional development.
I started to edit Tiktok Videos for our gaming channel recently on Tiktok as well and learning continuously to create a good content through and entertaining videos.
See my portfolio here: Upgrade to see actual info
Loom for my intro video: Upgrade to see actual info

Top Skills

Experience: 5 - 10 years

Handled various troubleshooting on Dell computers as a technical support and SME

Experience: 5 - 10 years

Experience: 5 - 10 years

Developed exceptional English communication skills through eight years of experience providing dedicated support to US and UK customers, ensuring clarity, professionalism, and customer satisfaction.

Other Skills

Experience: Less than 6 months

Dynamic pitch training and self training appointment setting

Experience: 5 - 10 years

Handled tech support queries via Email and Chat

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: Less than 6 months

Self trained email management skills with personal experience handling own personal email

Basic Information

Age
33
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  113
DISC
Dominance: 40%
Influence: 28%
Steadiness: 27%
Compliance: 5%
English
C1(Advanced)
Government ID
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