CHRIS

Technical support, Customer service, Virtual assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

College under graduate

Last Active

December 30th, 2024 (3 days ago)

Member Since

May 1st, 2022

Profile Description

With over seven years of experience in technical support, I specialize in delivering customer-focused solutions and driving operational efficiency. My expertise spans roles as a Technical Support Representative and Subject Matter Expert, where I resolved complex issues, led training initiatives, and provided data-driven insights. Additionally, as a Student Support Coach, I ensured course progress using tools like Upgrade to see actual info and RingCentral while also troubleshooting hardware and training AI systems to enhance accuracy and user satisfaction. My adaptable approach and problem-solving skills enable me to excel in dynamic environments. Here is a link to my resume Upgrade to see actual info

Top Skills

Experience: 5 - 10 years

Handled various troubleshooting on Dell computers as a technical support and SME

Experience: 5 - 10 years

Experience: 5 - 10 years

Developed exceptional English communication skills through eight years of experience providing dedicated support to US and UK customers, ensuring clarity, professionalism, and customer satisfaction.

Other Skills

Experience: Less than 6 months

Dynamic pitch training and self training appointment setting

Experience: 5 - 10 years

Handled tech support queries via Email and Chat

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: Less than 6 months

Self trained email management skills with personal experience handling own personal email

Basic Information

Age
33
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  113
DISC
Dominance: 40%
Influence: 28%
Steadiness: 27%
Compliance: 5%
English
C1(Advanced)
Government ID
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