With over 5 years of expertise in customer service within the dynamic BPO industry and another 4 years as a skilled virtual assistant, I bring a robust foundation in delivering exceptional client satisfaction and operational excellence. Proven adept at managing diverse administrative tasks, I thrive in fast-paced environments, ensuring seamless workflows and superior support. Let me bring my passion for efficiency and dedication to your team, driving success through unparalleled service and proactive solutions.
Experience: 2 - 5 years
Utilizing Shopify's platform, I provide comprehensive customer support encompassing inquiries, order management, and resolution of technical issues pertinent to the online shopping experience. Proficiency in navigating Shopify's tools and systems is coupled with strong communication skills, enabling immediate and effective issue resolution to ensure a seamless customer journey and maximum satisfaction.
Experience: 6 months - 1 year
Proficient in guiding and motivating teams toward achieving common goals, utilizing effective communication, delegation, and mentorship. Skilled in fostering collaboration, resolving conflicts, and maximizing individual strengths to drive collective success.
Experience: Less than 6 months
I specialize in SEO (Search Engine Optimization), utilizing proven strategies to enhance online visibility and drive organic traffic to websites. With a keen focus on keyword research, content optimization, and technical SEO, I craft customized solutions to elevate website rankings and increase overall digital presence. Feel free to explore my portfolio at https://jpmanzo.pinoyseo.ph/ for a glimpse into my expertise and successful projects.
Experience: Less than 6 months
I excel in the art of cold calling and appointment setting, armed with persuasive communication skills and a tenacious attitude. With a knack for building rapport and identifying opportunities, I thrive on connecting with prospects and securing valuable appointments. Let me leverage my expertise to drive your business growth and secure key meetings that propel your success.
Experience: Less than 6 months
As a passionate advocate for Social Media Engagement, I thrive on creating captivating content and fostering authentic connections that resonate with audiences. Leveraging my expertise in strategic content planning, community building, and data-driven insights, I craft compelling social media strategies to elevate brands and drive meaningful engagement.
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