Initiate outbound calls to prospective customers with the goal of generating leads, building relationships, and ultimately making sales. Ability to engage potential clients, present products or services persuasively, and establish a positive rapport is crucial for success in this role.
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IVE WORK FOR CALL CENTER INDUSTRY FOR ALMOST 6 YEARS ALREADY
IVE HANDLED DIFFERENT ACCOUNTS, SALES, TECHNICAL,
FINANCIAL, BOOKING, REAL ESTATE COLD CALLING, APPOINTMENT SETTER FOR SOLAR CAMPAIGN, I WORK AS A PRODUCT LISTER FOR EBA, SHOPIFY, ETCSY
AND CHAT SUPPORT FOR ROADIE ACCOUNT
FOR A YEAR.
I LEARN HOW TO SET APPOINTMENTS FOR THE SELLER FOR REAL ESTATE BY TAKING THE DETAILS
ALSO FOR SOLAR CAMPAIGN AND ALSO LEARN HOW TO HAVE CONNECTION WITH THEM SO THAT YOU CAN GET A SALE
APPOINTMENT THAT HAS A GOOD POTENTIAL.
I LEARN HOW TO HANDLE AND PROVIDE GOOD CUSTOMER SERVICE BY RESOLVING THERE CONCERNS
AND ALSO I LEARN TO THINK AND LISTEN TO OTHERS SHOWING EMPHATY TO THEM OF WHAT THERE GOING THROUGH
AND ALSO I LEARN HOW TO GET MORE LEADS BY HAVING CONNECTION WITH THEM IN OUR CONVERSATION
AND PROVIDING REBUTTALS IF THE SELLER SAYS NO.
AND ALSO FOR BEING A CHAT SUPPORT WE HANDLE CONCERNS FOR OUR DRIVERS
COMMON ISSUES ARE CANT DROP OFF THE DELIVERY BECAUSE THE CUSTOMER SHOULD BE THERE AT THE DELIVERY LOCATION
IF THE CUSTOMER ISNT THERE YOU SHOULD RETURN THE ITEM TO THE PICK UP LOCATION
SO THEREFORE YOU NEED TO EDUCATE SOME OF THE RIDERS AND NEED TO CREATE A TICKET FOR A RETURN
I LEARN HOW TO HAVE CONNECTION WITH THEM AND UNDERSTAND THE SITUATION OF
THE RIDER AND PROVIDING GOOD SERVICE FOR THEM SAME
AS TO OUR CUSTOMERS THROUGH CHAT OR
AND YES I HOPE THAT IM QUALIFIED FOR THIS JOB
BECAUSE IM WILLING TO WORK TO YOUR COMPANY
AND I HAVE THE SKILLS AND IM EAGER TO LEARN NEW KNOWLEDGE
AND ALSO I HAVE THE ATTITUDE TO WORK HARD IM SELF MOTIVATED PERSON AND POSITIVE IN LIFE
AND I KNOW I CAN APPLY IT TO OUR WORK TO MAKE IT EASIER AND HELP OUR COMPANY GROW. THAT IS ALL!
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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