VA / Dispatcher / Appt setter / Data Entry/ CSR

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

November 24th, 2024 (today)

Member Since

April 28th, 2022

Profile Description

Customer Service Expert & Operations Specialist Highly skilled and detail-oriented professional with 5+ years of experience in Customer Service, Data Entry, and Order Processing. Proven track record as a Dispatcher for a US-based roadside company, ensuring seamless towing services and exceptional customer experiences.

Key Strengths:
1. Efficient communication and coordination Accurate quoting and rate negotiation.
2. Timely email updates and follow-up callsPrecise scheduling and rescheduling management.
3. Payment processing and client transaction management.

Expertise:
1. Customer Service and Support. 
2. Data Entry and Order Processing
3. Dispatch Operations and LogisticsTowing and Transportation Coordination
4. Payment Processing and Client Management

What I Bring:
1. Attention to detail and precision
2. Effective communication and negotiation skills
2. Proven ability to work under pressure
4. Commitment to customer satisfaction and excellence

*****************

Dispatcher - 3 years for a roadside company in the United States. 

As a skilled Dispatcher, I efficiently manage all inbound and outbound communications, ensuring seamless coordination of towing services. My responsibilities include:

- Coordinating job assignments and inquiries with various business entities
- Providing accurate quotes and negotiating rates
- Monitoring dispatched calls to guarantee high-quality service and precise ETAs
-Delivering exceptional customer service through timely email updates and follow-up calls
-Processing payments and managing client transactions
-Managing scheduling and rescheduling requests with precision and professionalism

I excel in this fast-paced environment, prioritizing attention to detail, effective communication, and customer satisfaction