Insurance VA | Admin Officer | Customer Service |

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 20th, 2024 (yesterday)

Member Since

June 27th, 2015

Profile Description

Hey there! I specialize in Virtual Assistance for Insurance and Marketing Companies, Customer Service, Admin Support, Go High Level, Leadbyte, QuickBooks, and Email Management. Let's streamline operations, drive growth, and ensure client satisfaction!
As a versatile Virtual Assistant for Insurance and Marketing Companies, Customer Service expert, and Admin Support specialist, I excel in organizing data, resolving inquiries, and providing efficient solutions. With expertise in Go High Level and Leadbyte, I'll supercharge your lead generation efforts.
Numbers don't have to be daunting! With QuickBooks mastery, I flawlessly handle financial tasks—bookkeeping, invoicing, expense tracking, and reporting.
Social media is a game-changer, and I'm your maestro! From crafting engaging content to managing communities and analyzing results, we'll boost your brand's success.
Inbox chaos? Fear not! With email management prowess, I'll sort, prioritize, and respond promptly. Say goodbye to overwhelming communication.
Ready to make magic happen? Let's team up, exceed expectations, and achieve exceptional growth. Reach out today, and let's get started!

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

I work as a BPO leader for the past 5 years. I handed a team for 15 - 18 direct reports where I focused on Quality, Productivity, Attendance, Adherence, and Customer Service

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

More than 15 years of experience working in the BPO industry, where I handled phone, email, and chat support for various financial, insurance, and utilities account. Familiar with tools like Freshdesk, Nextiva, NICE, Odigo, InContact, MS Office Applications, Google Suite Applications and CRMs like QQ Catalyst, and SAP.

Office and Administration

Experience: 1 - 2 years

Working for a Marketing Agency based in Canada made me more confident in my Office Administration skills. I help the business manage their emails, delegate their leads through Leadbyte, initiate Funnel accounts on Go High Level, create reports on Google Sheets, establish standard operating procedures, send invoices and process payment receipts through Quickbooks, and create video tutorials for future employees.

Other Skills

Accounting » Bookkeeping

Experience: Less than 6 months

Familiar with creating deposit, check, and sales Transactions on Quickbooks. I also have knowledge in creating invoices and processing payment receipts.