General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

September 18th, 2024 (yesterday)

Member Since

April 25th, 2022

Profile Description

*Retention Specialist:
-Responsibilities
• Ensure a high level of customer satisfaction through proactive support and active listening
• Address customer concerns and provide solutions to retain the customer
• Educate customers on the value of our services
• Provide internal feedback on how to improve client retention
*Cold Caller(Telemarketing):
-Responsibilities
• Delivering scripted talks that describe the charity appeal to persuade potential customers or donors
• Explaining goods for charity causes
• Answering customer information about products, a charity or political beliefs
• Obtaining customer information such as name and address for shipping products or delivering services
• Keeping track of customers that have been contacted and those who do not want to be contacted in the future
• Following up on previous customers for potential sales
• Maintaining records of customer contacts
• Completing customer surveys to obtain information about potential customers
*Inside Sales Agent:
-Responsibilities:
• Outbound cold calling to prospects using the dialer and scripts provided.
• Choosing dispositions for the prospects/contacts according within cold call platform.
• Handling objections properly.
• Scheduling follow up calls for either yourself or another
• Regular meetings before the shift.
• Utilization of a time tracking app.
• Updating results at end of shift.
• Client calendar management
• Scheduling and setting an appointments
*Listing Concierge:
-Responsibilities
• Help and assist agents including high profile with their new listing
• Review listing documents for all signatures and all required information is filled out
• Submit listing documents for signatures to both sellers and review team
• Make sure listings are entered in a timely manner to avoid MLS fines
• Enter Listings into MLS and Portal (Including Photos and Fully executed documents)
• Ordering documents and services during pre-listing and/or activation
-Such as:
-Condo/Association Docs (if requested)
-Surveys (if requested)
-Termite Inspections (if requested)
-Prelim Reports (if requested)
-Building Permits (if requested)
-Home Inspection (if requested)
-Leasehold Disclosure Summary (if requested)
• Create their marketing materials:
-Such as:
-Flyer (Adobe Indesign)
-Postcard (Adobe Indesign)
-Brochure (Adobe Indesign)
-Call up card (Adobe Indesign)
-Lobby Card (Adobe Indesign)
-Social media image for sharing (Adobe Indesign)
• Create listing Ad using boomtown
• Confirm Listings on Select Websites
-Such as:
-Zillow
-Luxury Real Estate
-Corcoran
-Realtor