Jeffrey

Customer Service Representative / Records Clerk

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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

November 11th, 2024 (2 days ago)

Member Since

April 22nd, 2022

Profile Description

Diligent Customer Service Specialist with proven technical abilities, remote support, consultation skills, and attention to detail. Easily understands customer's concerns and fields a wide range of inquiries with an excellent resolution record. Maintains detailed, accurate documentation of all activities.

I am equipped with nearly 6 years of experience in the BPO industry. I have worked in a wide variety of lines of businesses and expert in providing technical support, excellent customer service, and sales in telecommunication companies, and immersed as well in the healthcare industry by catering to Medicare members' inquiries and needs.

I pride myself on being extremely professional, having a strong work ethic, and aiming to always deliver a job well before a deadline with minimal supervision.  

My recent working experience is being a medical records retriever from a law firm wherein I am assigned to request and receive medical records/bills to providers and make accurate documentation in the CRM. 

Always willing to learn and open to feedback. Open to flexible working hours.

Top Skills

Experience: Less than 6 months

Other Skills

Medical records retrieval from a law firm.

Experience: Less than 6 months

Basic Information

Age
39
Gender
Male
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  111
DISC
Dominance: 27%
Influence: 15%
Steadiness: 37%
Compliance: 21%
English
C1(Advanced)
Government ID
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