Experienced Loan and Mortgage Processor:
With over 5 years of expertise in loan and mortgage processing, I excel in managing and supporting operational and administrative tasks. My role encompasses handling paperwork, update data's and requirements, planning and scheduling meetings, taking minutes, monitoring performance, and preparing reports, among various other organizational duties.
Leadership and Team Motivation:
As a team leader I lead and inspire my team through coaching, mentoring, and providing constructive feedback. I set clear objectives, developed personalized growth plans, create action plans for team tasks, lead tea
Performance Management:
I am adept at monitoring attendance, allocating tasks, assessing performance, and setting expectations to ensure the tea
Problem-Solving Expertise:
I efficiently address and resolve client queries and complaints, ensuring timely and satisfactory solutions.
My comprehensive skills and proactive approach make me a valuable asset in any fast-paced, goal-driven environment.
Experience: 2 - 5 years
I consider myself to be well-organized, efficient, detail-oriented, and proactive. I'm the type of person who takes care of projects and makes sure everything runs smoothly behind the scenes. I have strong verbal and written communication skills and am at ease working with people at all levels of a company. I am an engaged listener who is sensitive to the needs and concerns of others. I have excellent time management abilities and can successfully prioritize things while multitasking when necessary. You are comfortable with technology and are knowledgeable with software tools such as Microsoft Office, Excel, and others. I am a problem solver with the ability to think creatively and find answers to complex problems. I can operate well under pressure and in a fast-paced atmosphere because I am adaptive.
Experience: 5 - 10 years
I've been working in the BPO industry and have been assigned to different accounts such as tech support, financial account, and e-commerce.
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