Responds to customer inquiries by understanding inquiries; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers' understanding of information and answer. Assists customers with inquiries related to a company's products and services. Maintain adequate company and product knowledge to provide proficient service.
Virtual assistant is an individual who provides administrative services to clients while working from a remote location. Virtual assistants are often independent, self-employed contractors, though you can also work with a virtual assistant agency.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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