Healthcare Ins| Project Mgmt| Customer Service| Fulfillment|

Overview

Looking for full-time work (8 hours/day)

at $6.48/hour ($1,140.48/month)

Bachelors degree

Last Active

December 22nd, 2024 (today)

Member Since

April 15th, 2022

Profile Description

My objective is consistently exceeding client expectations and delivering optimal performance. I am committed to continually cultivating my skills and performing at my best in any situation. I possess the ability to quickly learn new concepts with minimal supervision and adapt seamlessly to new environments and programs, ensuring no compromise in productivity. As a team player, I easily collaborate with others and encourage positive competition. Additionally, I value and accept positive feedback as it contributes to my continuous improvement as an effective individual.

Top Skills

E-Commerce

Experience: Less than 6 months

Order Management: Process incoming orders efficiently, ensuring accuracy and timeliness. Coordinate with suppliers to fulfill orders promptly and track shipment statuses. Communicate order updates to customers, including shipping confirmations and tracking information. Customer Inquiries and Support: Respond promptly to customer inquiries via various channels such as email, live chat. Address customer concerns, questions, and complaints professionally and empathetically. Provide product information, assistance with order tracking, and troubleshooting guidance as needed. Order Fulfillment Optimization: Identify opportunities to streamline order fulfillment processes and improve efficiency. Optimize inventory management to prevent stockouts and minimize shipping delays. Continuously evaluate shipping methods and carriers to ensure cost-effectiveness and timely delivery.

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Insurance » Medical Insurance

Experience: 5 - 10 years

Highly skilled and empathetic Customer Service Representative with a focus on US medical insurance. Proficient in addressing customer inquiries, resolving issues, and explaining complex insurance policies in a clear and concise manner. Dedicated to providing exceptional service and ensuring customer satisfaction.