Admin Assistant | Customer Service | Team Leader

Dedicated and detail-oriented with 5 years of experience. With a problem-solving skills and organization skills, I provide excellent customer service with concise and accurate resolutions.

I have hands-on experience using Canva for two key purposes. Firstly, I applied Canva to edit and design social media content for my small business, ensuring visually appealing and engaging materials. Additionally, as a Data and Learning Specialist at my previous company, I utilized Canva to create impactful presentations for stakeholder meetings. This dual experience highlights my proficiency in leveraging Canva for both business promotion and professional presentations.

I am adept at using office software such as Microsoft Office Suite and Google Workspace, enabling me to create and edit documents, spreadsheets, and presentations.

I successfully managed social media marketing for a small business. This encompassed handling various aspects of social media management, including content creation, audience engagement, and strategic planning. I developed and executed effective social media strategies to enhance brand visibility and engagement. Through this experience, I gained valuable insights into the dynamics of social media platforms and the importance of crafting a cohesive online presence.

I've conducted a thorough analysis of quality and performance data to inform operational decision-making, emphasizing a commitment to continuous improvement. I have a proven track record of preparing detailed reports and presentations showcasing significant insights and providing actionable stakeholder recommendations.