Veronica

VA, Quality Assurance Analyst, CSR, Lead Generation

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

March 26th, 2025 (7 days ago)

Member Since

April 12th, 2022

Profile Description

I'm a dedicated professional who possesses strong communication and organizational skills, consistently prioritizing excellent customer service. I'm comfortable engaging with individuals both in person and via telephone, demonstrating adaptability in various interaction styles. My core focus is cultivating customer loyalty through the consistent delivery of above-average support and solutions. I'm adept at managing time effectively, maintaining composure under pressure, and efficiently handling multiple tasks simultaneously. As an energetic customer service representative, I have a demonstrated history of successfully identifying prospective clients and converting leads into satisfied customers. My background also includes significant experience as a Quality Analyst, ensuring high standards in service delivery. Moreover, I have an experience in lead generation and appointment setting, contributing to business growth. With an awesome adaptability who always makes sure to go above and beyond what is expected.