efficient technical support,superb customer service

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

October 1st, 2024 (yesterday)

Member Since

August 16th, 2010

Profile Description

Highly experienced and results-driven professional with a diverse background in client services and management. Proven track record of providing exceptional support, building strong client relationships, and driving customer satisfaction. Skilled in coordinating multiple stakeholders, meeting deadlines, and delivering high-quality service deliverables. Expertise in client research, account growth, and identifying opportunities for improvement. Strong communication, negotiation, and problem-solving abilities. Adept at staying up-to-date with industry trends and best practices. Demonstrated leadership skills in coaching, mentoring, and developing teams.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Highly experienced and solutions-driven professional with a diverse background in client services and management. Proven track record of providing exceptional support, building strong client relationships, and driving customer satisfaction and client retention. Skilled in coordinating multiple stakeholders, meeting deadlines, and delivering high-quality service deliverables. Expertise in client research, account growth, and identifying opportunities for improvement. Strong communication, negotiation, and problem-solving abilities. Adept at staying up-to-date with industry trends and best practices. Demonstrated leadership skills in coaching, mentoring, and developing teams. Proficient in Asana, Zendesk, Woocommerce, Shopify, Keap, Shipstation, Salesforce, MS Dynamics, Google Suite, MsOffice