Current Employment Status:
Hired Part Time on Apr 21, 2022

Manny

Virtual Assistant

95 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 31st, 2024 (yesterday)

Member Since

April 11th, 2022

Profile Description

As a professional with a strong foundation in advertising, technical support, and customer service, I bring a diverse skill set and a commitment to excellence in every role I undertake. My goal is to be recognized as a reliable, innovative, and customer-centric worker who consistently delivers high-quality results.
Advertising:
- Strategic Campaign Development: I excel at crafting and implementing advertising campaigns that effectively capture audience attention and drive brand engagement. My ability to analyze market trends and consumer behavior allows me to create targeted and impactful advertisements.
- Digital Marketing: My expertise in digital marketing tools such as social media, SEO, and PPC helps optimize campaign reach and effectiveness, ensuring maximum return on investment.
Technical Support:
- Problem-Solving: I possess strong analytical skills to diagnose and resolve technical issues efficiently. My hands-on experience with software, hardware, and network systems allows me to provide accurate and timely technical assistance.
- Customer Guidance: I pride myself on my ability to explain complex technical concepts in a simple and understandable manner, ensuring that customers feel confident and informed.
- Support Tools: Proficiency in various helpdesk software and remote support tools enables me to assist customers effectively and maintain high satisfaction levels.
Customer Service:
- Communication: I am known for my excellent verbal and written communication skills, which allow me to interact with customers professionally and empathetically. I strive to create a positive and welcoming customer experience.
- Conflict Resolution: My ability to manage and resolve customer complaints with patience and understanding ensures that issues are resolved amicably, fostering customer loyalty.
- Customer Retention: Building strong relationships with customers is at the core of my service approach. I focus on creating a trustworthy and dependable image, encouraging repeat business.
- Multitasking: Handling multiple customer inquiries simultaneously while maintaining a high standard of service is one of my key strengths.
Professional Aspiration:
I aim to be known as a proactive and dedicated professional who not only meets but exceeds expectations. My focus is on delivering exceptional service, driving impactful advertising campaigns, and providing top-notch technical support. I seek to continuously improve and adapt, ensuring that my contributions lead to the success and satisfaction of both customers and the organization.

Top Skills

Advertising » Performance Tracking

Experience: 2 - 5 years

With extensive experience in providing technical support for performance tracking in advertising, I specialize in helping clients optimize their ad campaigns through robust data analysis and troubleshooting. I am proficient in using web analytics tools such as Google Analytics, as well as ad platform analytics like Google Ads and Facebook Ads. My expertise includes setting up and managing conversion tracking pixels, configuring UTM parameters, and implementing various attribution models to accurately measure campaign performance. I excel at diagnosing and resolving issues related to data collection and reporting, ensuring accurate and actionable insights. By translating complex technical concepts into easy-to-understand terms, I empower clients to make informed decisions and enhance their advertising strategies for maximum impact.

Customer Support » Technical Support

Experience: 2 - 5 years

With several years of experience in technical support, I have developed a robust skill set in diagnosing and resolving a wide range of technical issues. My expertise spans across software, hardware, and network systems, ensuring that clients receive efficient and effective solutions. I excel in problem-solving, leveraging my deep understanding of technology to troubleshoot issues promptly. My ability to explain complex technical concepts in a clear and accessible manner helps users feel confident and informed. Additionally, I am proficient in using various helpdesk software and remote support tools, which enables me to assist customers seamlessly and maintain high satisfaction levels.

Customer Support » Phone Support

Experience: 2 - 5 years

With extensive experience in customer service, I excel in providing exceptional support and ensuring customer satisfaction. My strong communication skills enable me to interact effectively with customers across various channels, including phone, email, chat, and social media. I am adept at problem-solving, quickly identifying issues and offering efficient solutions to resolve customer concerns. My deep product knowledge allows me to provide accurate information and tailored recommendations, enhancing the customer experience. I am committed to maintaining a positive and empathetic attitude, which helps in building strong customer relationships and fostering loyalty. My ability to manage multiple tasks and prioritize effectively ensures timely and reliable service delivery.

Other Skills

Basic Information

Age
45
Gender
Male
Website
Sign Up with Pro Account to View
Address
Malaybalay city, Bukidnon
Tests Taken
IQ
Score:  109
DISC
Dominance: 41%
Influence: 14%
Steadiness: 36%
Compliance: 10%
English
B2(Upper Intermediate)
Uploaded ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »