Leizl

Experienced Customer Service and Chat/Email Support

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 15th, 2024 (today)

Member Since

April 10th, 2022

Profile Description

Thank you so much for viewing my profile! I am an experienced customer service professional with a proven track record of handling phone calls, chat, and email interactions for over 10 years.  I believe that a successful customer support goes beyond handling tasks; it involves creating a positive and supportive environment for both clients and colleagues. 
For the past decade, I have had the pleasure of serving in the realm of customer service, where I have honed my skills in handling phone calls, chat interactions, and emails with utmost professionalism and dedication. Throughout my journey, I have discovered that the key to providing exceptional service lies in building authentic connections with clients, understanding their unique needs, and surpassing their expectations.
With a dynamic set of work skills, I bring a wealth of value to any team: 
-My excellent English oral and written communication skills enable me to convey ideas effectively and establish strong connections with colleagues and clients alike. -A quick learner with a keen memory for details, I readily embrace new experiences and thrive in fast-paced environments, consistently completing projects on time or even ahead of schedule. -Possessing a positive attitude, I take responsibility for my actions and approach challenges with a solution-oriented mindset. -My task-oriented nature keeps me focused on delivering high-quality results, and I excel at working independently, demonstrating the ability to flourish with little or no supervision. 
Together, these skills create a well-rounded professional who is poised to contribute significantly to any workplace.

Top Skills

Customer Support

Experience: 5 - 10 years

For over a decade, I have worked in the BPO industry, excelling as both a customer and technical support specialist. My expertise extends to providing support via phone, email, and chat channels.

Customer Support » Phone Support

Experience: 5 - 10 years

For over a decade, I have worked in the BPO industry, excelling as both a customer and technical support specialist. My expertise extends to providing support via phone, email, and chat channels.

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

For over a decade, I have worked in the BPO industry, excelling as both a customer and technical support specialist. My expertise extends to providing support via phone, email, and chat channels.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

For over a decade, I have worked in the BPO industry, excelling as both a customer and technical support specialist. My expertise extends to providing support via phone, email, and chat channels.

Customer Support » Technical Support

Experience: 5 - 10 years

For over a decade, I have worked in the BPO industry, excelling as both a customer and technical support specialist. My expertise extends to providing support via phone, email, and chat channels.

Office and Administration » Translation

Basic Information

Age
34
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  135
DISC
Dominance: 37%
Influence: 21%
Steadiness: 17%
Compliance: 25%
English
C1(Advanced)
Uploaded ID
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