I’ve been in the BPO industry for 11 years both Voice and Non Voice accounts. I mastered the art of active listening, honest resolution and provide effective customer experience.
In this field, I also managed to learn the effective ways of multi tasking. As a Merchant Specialist, I make sure that the partnership between our Financial Institution and our store clients is in tact with quality Customer experience. I also used to be a Customer Service Representative via chat support. So multiple tasks and chats at the same time are considered as strengths of mine without compromising the quality of my service, customers feedback as well as my overall productivity.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.