Customer Service Manager/Virtual Assistant

Overview

Looking for part-time work (6 hours/day)

at $9.00/hour ($1,188.00/month)

Bachelors degree

Last Active

March 21st, 2025 (2 days ago)

Member Since

April 5th, 2022

Profile Description

As an experienced Support Engineer with a robust background in BPO, I specialize in Customer Service and Technical Support. My career has equipped me with a diverse skill set, including advanced proficiency in Microsoft Office applications and a strong focus on quality and goal orientation. I am known for my exceptional teamwork skills and my ability to align with company and client goals to drive productivity and success.

Throughout my career, I have demonstrated a commitment to excellence by effectively researching and resolving software and hardware issues, owning customer-reported problems, and conducting comprehensive software training sessions. My ability to manage multiple tasks simultaneously and collaborate with development teams has been instrumental in maintaining high standards of service.

I am passionate about continuous improvement and leveraging my skills to enhance business operations. My experience in various roles, from Technical Support Representative to Performance Development Coach, has honed my ability to deliver exceptional customer support, drive sales, and ensure high standards of quality assurance.

I am dedicated to fostering long-term client relationships and maximizing sales opportunities, as evidenced as a Key Account Manager. My strong communication skills, both verbal and written, have been pivotal in my success, allowing me to effectively interact with clients and teaUpgrade to see actual infombers alike.

I am eager to bring my expertise and dedication to a dynamic team, where I can contribute to the company's growth and success.