Process refunds and replacements. Resubmittion of payments. Locating charges without contacting banks. Coordination with Carriers/Shippers. Comprehensive knowledge about the Amazon Website. Data gathering.
Experience: 2 - 5 years
I still am an associate for a retail company. We take at least 30-40 calls per day.
Experience: 1 - 2 years
I do data entry ever since I started as a Customer Service Associate because we document every calls and complaints especially.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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