Roselle
IT | Customer Service Representative | Virtual Assistant
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelor of Science in Information Technology
Last Active
January 14th, 2025 (today)
Member Since
March 28th, 2022
Profile Description
Manage large amounts of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers
Top Skills
Other Skills
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Trece Maritez City, Cavite
- Tests Taken
- DISC
- Dominance: 30
- Influence: 20
- Steadiness: 39
- Compliance: 11
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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