Harvey

Customer Service Specialist

70 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Bachelors degree

Last Active

November 1st, 2024 (today)

Member Since

March 26th, 2022

Profile Description

AWESOME OS - Winc Inc. (Retention Specialist)
-Provided possible alternatives to membership/account cancellation.
-Assisted members via Email, Facebook Messenger, SMS and phone calls.
-Assisted members regarding their billing concerns.
-Processed orders from Warehouse to Customer.
-Assigned to send follow up on member's response to surveys clarifying on how to improve their experience.
-Assigned to send follow up to any delays in orders and shipping.
-Assigned to reprocess damaged orders.

SUTHERLAND GLOBAL SERVICES - Billing and Sales Consultant for AT&T Integrated Service Model
-Worked with Sales and Billing Team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

SUTHERLAND GLOBAL SERVICES -3rd Party Device Technical Support for AT&T ConnecTech
-Addressed customers/members concerns regarding their technical needs.
-Built long-term,loyal customer relations by improving top-notch service and service information.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Marketing » Content Creation » Ghost Writing

Real Estate » Appointment Setting

Customer Support » Content Management

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age
28
Gender
Male
Website
Sign Up with Pro Account to View
Address
Sta. Cruz, Davao del Sur
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“Some...have been around for about 2 years with us now!”

Spencer Carlson

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »