More than 10 years of extensive technical support experience for both inbound and outbound channels. Proficient on
While working for a Fortune 500 company (Synnex), Represented Philippines for Global Circle of Excellence for Customer Service.
Experience: 2 - 5 years
· Outbound outreach to key targets to gather market research information including contract details, technology used and other relevant business information · Use intent data to identify new target prospects · Collecting and capturing relevant information and market intelligence in HubSpot CRM · Identify warm prospects and assign to lead generation team for follow up · Work with Sales & Marketing Assistant to funnel warm prospects into automated email nurture journeys · Collaboratively work with the sales, marketing team and management to develop lead generation strategies to generate lead opportunities with prospective customers · Collaborate and innovate with team on how best to connect with potential customers · Providing consistent, concise, accurate internal and external communications · Accurately and professionally convey the key business proposition to potential customers
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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