Long-Term Virtual Support | VA & Customer Support

Skillfully managed social media platforms, curating compelling content, scheduling posts, and engaging with the audience to amplify brand visibility. Through strategic planning and consistent execution, I've cultivated an active online community and driven increased user engagement.

I managed international phone and email interactions, ensuring customer satisfaction through effective communication and issue resolution. This experience equips me with valuable skills for customer support management in professional services.

Meticulously streamlined email communication, ensuring messages were organized, promptly responded to, and effectively prioritized for seamless office operations.

Developed graphic design skills through active involvement in university organizations for several years, creating visually engaging materials for school-related tasks, events, and initiatives. Proficient in creating effective designs to convey information and engage the audience.

Crafted a visually appealing and user-friendly website using my web design expertise. In under a week, I conceptualized and executed the design, layout, and content for my portfolio website, showcasing my skills and accomplishments. You can explore the result here: https://sonnysideupassist.wordpress.com/

Leveraged my extensive years of experience with Microsoft Excel, honed from high school through college, to proficiently manage data, create intricate spreadsheets, and employ advanced functions, ensuring streamlined office processes and data analysis.

Executed data entry tasks with precision, swiftly inputting and organizing crucial information for enhanced record-keeping and efficient workflow. The rating of 4 out of 5 reflects my consistent accuracy and speed, with room for potential improvements in terms of advanced data analysis techniques.