Monica

EXPERIENCED Customer Service--- VA PRO

Verified

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 17th, 2025 (4 days ago)

Member Since

March 23rd, 2022

Profile Description

4 years of dedicated experience in customer support, telephone Support, Email Assistance, and Live call Management
- Wealth Professional Expertise Social Media Manager
-Masters Degree- Accounting Information System

Here are the things that can help you with!!!

Customer Service
Responding to inquiries, resolving issues, and offering assistance via phone and even live chat or emails to address concerns and ensure customer satisfaction, delivering prompt and helpful support in a clear and engaging manner through these digital platforms.
Customer Support
Chat Support, Email
Order Processing

Social Media Manager
Engaging and responding audience comments to our social medial media platforms to effectively promote our brands.
Monitoring end to date report
Promoting brands by reaching out potential leads

Sounds like what you need?
Let's grow your business to the next level!
Just send me a job invite or an offer so we can discuss further. *wink*

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

➡️I possess robust customer support skills and excel in delivering exceptional service and resolving inquiries efficiently. With a keen ability to actively listen and empathize, I address customer concerns with patience and professionalism. ➡️Proficient in multi-channel support including phone, email, and live chat, I adeptly navigate diverse scenarios, ensuring customer satisfaction remains paramount